Terms & Conditions (RTPL)
These Terms & Conditions (“Terms”) govern your use of the website and services operated by RTPL (“we,” “us,” “our,” or “Company”), which sells survey instruments and related products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Use of the Website
By using this website, you confirm that:
- You are at least 18 years of age or accessing under the supervision of a parent/guardian
- You will use this website only for lawful purposes
- You will not misuse, copy, or attempt to disrupt the website or its services
We reserve the right to restrict or terminate access to users who violate these Terms.
2. Products and Services
RTPL specializes in selling survey instruments and related equipment.
- Product descriptions, images, and specifications are provided for general reference
- We make reasonable efforts to ensure accuracy, but we do not guarantee that all product details are error-free
- We reserve the right to modify or discontinue any product without prior notice
3. Pricing and Payments
- All prices are listed in INR (₹) unless otherwise stated
- Prices may change without prior notice
- Payments must be completed through approved payment methods on the website
- We are not responsible for delays or failures caused by third-party payment gateways
4. Orders and Acceptance
- Placing an order does not guarantee acceptance
- We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud
- If an order is cancelled after payment, a refund will be processed according to our refund policy
5. Shipping and Delivery
- Delivery timelines are estimated and may vary depending on location and logistics conditions
- RTPL is not responsible for delays caused by courier services, customs, or unforeseen circumstances
- Risk of loss or damage transfers to the customer once the product is handed over to the shipping carrier
6. Returns and Refunds
Returns and refunds (if applicable) are governed by our Return Policy.
- Products must be returned in unused condition with original packaging
- Certain items may not be eligible for return due to technical or customized nature
- Refunds, if approved, will be processed within a reasonable timeframe
7. Intellectual Property
All content on this website, including logos, product images, text, graphics, and design, is the property of RTPL unless otherwise stated.
- You may not copy, reproduce, or distribute any content without written permission
- Unauthorized use may result in legal action
8. Limitation of Liability
RTPL shall not be liable for:
- Any indirect, incidental, or consequential damages arising from use of our website or products
- Errors in product information or pricing
- Delays or disruptions beyond our control
Our total liability shall not exceed the amount paid for the product purchased.
9. User Responsibilities
You agree not to:
- Use the website for fraudulent or illegal activities
- Attempt to hack, damage, or interfere with the website
- Provide false or misleading information
10. Third-Party Services
Our website may use or link to third-party services (such as payment gateways or shipping providers). We are not responsible for their actions, policies, or performance.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective once posted on this page. Continued use of the website constitutes acceptance of the updated Terms.
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Patna , Bihar , India.
13. Contact Information
For any questions regarding these Terms, you may contact us at:
RTPL
Company Address : Exhibition road , Patna
Email: rtpl@gmail.com
Phone: +91