Terms of Service (RTPL)
These Terms of Service (“Terms”) govern your access to and use of the website and services operated by RTPL (“we,” “us,” “our,” or “Company”), which provides and sells survey instruments and related products.
By accessing or using our website, you agree to these Terms. If you do not agree, you should not use our services.
1. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or using the website under the supervision of a parent or legal guardian
- You have the legal capacity to enter into a binding agreement
- You will use the website in compliance with all applicable laws and regulations
2. Use of the Service
You agree to use our website only for lawful purposes. You must not:
- Use the website for fraudulent, misleading, or illegal activities
- Attempt to gain unauthorized access to the website or its systems
- Interfere with or disrupt the operation of the website
- Copy, modify, or distribute any content without permission
We reserve the right to suspend or terminate access if misuse is detected.
3. Products and Information
RTPL sells survey instruments and related equipment.
- Product descriptions, specifications, and images are provided for informational purposes
- We strive for accuracy but do not guarantee that all content is error-free
- We may update, modify, or discontinue products at any time without notice
4. Orders and Contract
- All orders placed through the website are subject to acceptance by RTPL
- We reserve the right to refuse or cancel any order at our discretion
- A binding contract is formed only when the order is confirmed and accepted by us
- In case of cancellation after payment, eligible refunds will be processed as per our refund policy
5. Pricing and Payments
- Prices are displayed in INR (₹) unless stated otherwise
- Prices are subject to change without prior notice
- Payments must be completed through authorized payment methods
- We are not responsible for issues caused by third-party payment providers
6. Shipping and Delivery
- Delivery times are estimates and may vary depending on location and logistics
- RTPL is not responsible for delays caused by courier companies, customs, or external factors
- Risk of loss passes to the customer once the product is handed over to the shipping carrier
7. Returns and Refunds
Returns and refunds are subject to our separate Return and Refund Policy.
- Items must be returned in unused condition with original packaging
- Certain products may not be eligible for return due to their technical nature
- Approved refunds will be processed within a reasonable timeframe
8. Intellectual Property Rights
All content on this website, including but not limited to text, images, logos, product listings, and design, is owned by or licensed to RTPL.
- You may not reproduce, distribute, or use any content without written permission
- Unauthorized use may result in legal action
9. Limitation of Liability
To the maximum extent permitted by law, RTPL shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses arising from use or inability to use the website or products
- Errors, delays, or interruptions beyond our control
Our total liability, if any, shall not exceed the amount paid for the product or service in question.
10. Third-Party Services
Our website may include links to or integrations with third-party services (such as payment gateways or logistics providers). We are not responsible for the actions, policies, or performance of these third parties.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.
12. Changes to Terms
We may update or modify these Terms at any time without prior notice. Changes will take effect once posted on this page. Continued use of the website after updates means you accept the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Patna, Bihar, India.
14. Contact Us
If you have any questions about these Terms, you can contact us at:
RTPL
Company Address : Exhibition road , Patna
Email: rtpl@gmail.com
Phone: +91