Privacy Policy (RTPL)
This Privacy Policy describes how RTPL (“we,” “us,” “our,” or “the Company”), the operator of this website and related services (“Service”), collects, uses, stores, and discloses information from users (“User,” “you”) who access or interact with our website and services.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
A. Information You Provide Directly
When you interact with our website—such as placing an order, filling out forms, or contacting us—you may provide:
- Contact Information: Name, email address, phone number, billing/shipping address
- Order Information: Product details, purchase history, transaction details
- Account Information: Username and password (stored in encrypted/hashed form)
- Communication Data: Messages, inquiries, or support requests you send to us
Note: Payment information is processed securely by third-party payment gateways. We do not store full credit card or banking details on our servers.
B. Information Collected Automatically
When you browse or interact with our website, we may automatically collect:
- Device Information: IP address, browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, clicks, navigation patterns
- Referral Information: The website or source that directed you to our site
- Cookies and Tracking Technologies: Used to improve functionality and user experience
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process, fulfill, and deliver your purchases
- Customer Support: To respond to inquiries, complaints, and service requests
- Service Improvement: To analyze usage and improve website performance and user experience
- Communication: To send order updates, confirmations, and important service notifications
- Marketing (Optional): To send promotional emails or updates, only if you have opted in
- Security and Fraud Prevention: To protect our website, users, and transactions
3. Sharing of Information
We do not sell your personal information. However, we may share information in the following cases:
- Service Providers: With trusted third parties who assist in payment processing, shipping, website hosting, or analytics
- Legal Requirements: If required by law, regulation, or legal process
- Business Transfers: In case of a merger, acquisition, or business restructuring
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies in your browser settings, but some features of the site may not function properly.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction or updates to your information
- Request deletion of your personal data
- Opt out of marketing communications
To exercise these rights, you can contact us using the details provided below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Service after changes indicates acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:
RTPL
Company Address : Exhibition road , Patna
Email: rtpl@gmail.com
Phone: +91